As of August 2020, disconnections have resumed and water will be turned off if your balance is not paid by the 25th of the month.  If you have a past due balance in addition to your current bill, the full amount must be paid to avoid disconnection.  Please contact our office to discuss a payment plan if you are not able to pay your full balance.

Note: Our office is currently closed to the public.  Please pay your bill online or over the phone at 910-363-1002.  Please have your account number ready.   THE $5.00 CONVENIENCE FEE WILL BE WAIVED UNTIL FURTHER NOTICE DUE TO COVID-19.

IF YOUR WATER HAS BEEN TURNED OFF DUE TO NON PAYMENT: After you pay, please be sure to call and notify us at 910-457-7900 EXT 1.  Please have your reference number ready as well.  If you are paying after 3:30pm, there is an additional $50 after hours fee.  Please be sure to add the $50 fee to your total when paying online or by the automated phone line.

Skip the line next time!  Sign up for automatic bank draft with your checking account.  Email us for questions!  [email protected] 


Email address


Remember Me

Forgot Password?
First time user? Register Now
Save payment info for future use.

Quick Payment
Make a payment without registering.

Need Help? Contact us.

Visa Visa Discover