EFFECTIVE AUGUST 1, 2023: CREDIT CARD PAYMENTS MADE ONLINE OR VIA PHONE WILL INCLUDE A 2.50% CONVENIENCE FEE. THE CITY OF SOUTHPORT WILL NO LONGER ACCEPT DEBIT OR CREDIT CARD PAYMENTS IN PERSON.
NOTE: If your balance is not paid by the
25th of the month, your water will be turned off and a $35 fee ($70 for Rivermist
customers) will be added to your account. The past due balance plus the
delinquent fee must be paid prior to reconnection of service.
IF YOUR WATER HAS BEEN
TURNED OFF DUE TO NON-PAYMENT: If you pay online or via the automated phone
system, please be sure to call and notify us at 910-457-7900 Option 1. If
you are paying after 3:30 pm, there is an additional $50 after hours fee for
same day reconnection. If applicable, please be sure to add the $50 fee
to your total when paying online or by the automated phone line.
Note: You can pay your bill at the office, online, or over the
phone at 910-363-1002. Please have your account number ready when paying online or over the phone.
Skip the line next
time!
Sign up for automatic bank draft with your checking account. It's easy to set up and it's FREE! Email us for information on how to start at [email protected]